Zoom Car Rentals

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COVID-19 Response



Zoom Rent A Car Values Your Safety and Health



To accomplish this objective, we are covering on all the three fronts:

Office


To facilitate our comittment to the saftey and well being of our clients and employees we have implemented the following enhanced measures:

1. Social Distancing - All clients and employees are required to maintain a distance of 6 feet during their time inside the office. While in the office masks must be worn as per local health guidelines.
2. Washing and sanitizing hands - Hand sanitizer stations have been placed throughout our office for your convenience. Our employees are sanitizing between interactions with customers to ensure safety and health.
3. Cleaning and sanitizing surfaces - A clean office has always been a priority at Zoom and during this pandemic we have increased the frequency of cleaning the surfaces, common area and washrooms. Disinfecting wipes are used throughout the day to ensure high touch areas are constantly disinfected.


Vehicles


Vehicle cleanliness as always been a hallmark of the rental experience at Zoom. We have introduced an enhanced cleaning regiment that ensures that every single vehicle is completely cleaned between every rental. This thorough cleaning includes but not limited to washing, wiping, vacuuming and sanitizing using disinfectants recommended by heath authorities. We pay extra caution to the following highly exposed points of any vehicle:


Key, Steering Wheel, Seat belts, dashboard, center console, vents, doors (interiors & pockets), door handles (both interior & exterior), seat surfaces and pockets, areas between seat & center console, mirrors (rearview, side & visor), gears and trunk release along with other highly exposed areas.


Employees' Health & Training


In addition to the enhanced cleaning at our locations we have also instructed our employees to practice social distancing and all local health unit recommended precautions at the office and also while away from the office. We do health screening check ins on all our employees before the start of every shift. They have been mandated to report any symptoms and will be quarantined as required by local health authorities if required. The safety and health of our customers starts with the proper care by our employees who have all gone through enhanced cleaning and safety training to help keep you and your loved ones safe. We will continue to strive to ensure the most safe and pleasant environment for our clients and our employees.



Working with Our Clients


In addition to our the enhanced cleaning and disinfecting carried our by our employees, we urge our customers to maintain proper social distancing and adhere to all local health guidelines while visiting our premises. Any person who is displaying COVID-19 symptoms should not visit our office. If you are feeling symptoms after visiting our office please inform us immediately so that we can take appropriate actions. The safety and health of our clients and employees is paramount to us.
Stay Safe! Stay Healthy!