Terms & Conditions

Hours of Operation

Monday - Friday 8:00am - 6:00pm
Saturday 9:00am - 4:00pm
Sunday Closed

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Driver Licenses and Requirements

Any valid North American and International licenses are accepted. All non residents of Canada must carry a valid passport.

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Security Deposit

We accept all the major credit cards for security deposit (VISA, Master Card, AMEX, Diners). We do not accept visa debits cards, cash or checks as a deposit. A minimum deposit of $500 plus rental amount is required at the time of pick up. All Luxury car rentals requires a minimum of $5000.00 deposit on a major credit card also specialty vehicles like 12 passengers require $1500 security deposit.

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Payment Methods

Zoom Rent-A-Car accepts the following methods of payment:

Debit Card, VISA, Master Card, AMEX, Cash, and Dinners Clubbut we do not accept cheque as a payment method.

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Mileage Restrictions & Geographic Restrictions

The kilometres are restricted to 200 kms per day with maximum up to 3000 kilometres per agreement. Luxury cars are allowed 100 kms per day and 12 passenger vans are 150 kms per day with maximum up to 3000 kilometres. The additional mileage will be charged depending on the vehicle size.

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Fuel Policy

Vehicle must be returned at the same level of fuel as rented to avoid a service charge of $25 plus cost of fuel.

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Out of Province travel or crossing border to USA

Destination must be mentioned at the time of the rental. An additional charge of $5 daily will apply for out of province and $10 daily for USA travel. Non authorized travel out of province or to USA will be fined.

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Zoom Rent A Car Reservations Commitments & Terms

Vehicle will be held for you for 2 hrs beyond your reservation time. If you are late by more than two hours we cannot guarantee you a car. If you reserve a car to be picked up at the closing time, the grace period will be 30 minutes after closing time. After hours pickup past the grace period time will cost $60 in addition to the rate. Prior arrangements can be made for after hours pick up (maximum 2 hours) at an additional charge of $60. Please contact the office for details.

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Cancellation Policy

All Cancellations for non specialty vehicles must be submitted 72hrs prior to pick up time to avoid a cancelation charge; otherwise you will be charged one day rental charge at our regular rates.

Any cancelations on confirmed reservations for specialty or Luxury vehicles are subject to a full rental charge as per the reservation. This applies for the following vehicles: minivans, 12 passenger vans, SUVs, luxury vehicles, convertibles and moving trucks.

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Early Returns Policy

Early returns may be subject to a full charge as per reservation.

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Rental Extension / Late Return Policy

All the rental agreement extensions have to be done over the phone or via email 48 hours prior to the return time. Combining online promotions to rent for long term is not permitted. Once already in rental agreement, the online reservations for extensions will not be honored.

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LDW or CDW insurance Policy

Proof of insurance coverage is mandatory In order to decline our LDW packages and insurance proof must be presented at the rental counter at the time of pickup.

Credit cards insurance coverage do not have any 3rd party liability coverage and a mandatory charge will be applicable. You may read your certificate of insurance online to confirm the coverage.

The coverages applicable for international drivers, underage drivers and G2 drivers will be: LDW $25.99/day ($2000 deductible)

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Age Requirements

• Minimum Age: 23
• Age 23 to 25 - $15 Surcharge applies.
• Age 21+ for Moving Trucks
• Age 23+ for regular cars/minivans/SUVs
• Age 25+ for Luxury Vehicles and 12 passenger vans
• Maximum Age of 75 for all vehicles

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Additional Drivers

2 additional drivers permitted at an additional charge of $5.00 per daily (per additional driver)

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Driving Area

Canada & USA (some surcharges/restrictions apply)

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Address

Toronto Downtown Location/YTZ Toronto (Billy Bishop Toronto City)
1286 Dupont Street
Toronto ON
M6H 2A4
Phone: 647-622-6000

Airport Shuttle: Please call 647-622-6000 upon arrival for free shuttle. We are situated 7 kilometres away from the Billy bishop Toronto city airport. It takes 20-30 minutes one way depending on the traffic.

Disclaimer: Zoom Rent-A-Car may change or modify any or all terms and conditions at any given time without notice.

Hours of Operation

Monday - Friday 7:00 AM - 7:00 PM
Saturday and Sunday 9:00 AM - 6:00 PM

Zoom Rent A Car is an offsite Vehicle Rental Agency located at 11124 36 St NE UNIT #2010 in Calgary, Alberta.

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Driver Licenses and Requirements

Any valid North American or International driver license is accepted (in English). All non-residents of Canada must carry a valid passport.

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Security Deposit

We accept all major credit cards for security deposit (VISA, Mastercard, AMEX, Diners Club). We do not accept debit cards, cash or checks as a valid form of security deposit. Your security deposit may vary from $500 to $1000 for all standard vehicle rentals. Other vehicle classes will require a $1500 to $2500 security deposit. All Luxury/Exotic car rentals will require a minimum of $5000.00 security. The security deposit amount plus all rental charges must be chargeable at time of rental.

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Payment Methods

We accept the following methods of payment:

Debit Card, VISA, Mastercard, AMEX, Diners Club and cash. We do not accept cheques as a valid form of payment.

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Pick-Ups and Drop-Offs

We provide a free shuttle service to and from the International Airport and any select Hotels within the vicinity of the Airport during our regular business hours. We also offer a 24 hour key drop off for rental returns at our location. See below to arrange your pick up shuttle upon arrival:

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Pickup Directions

After you have retrieved your luggage from the baggage area, please call us at 587-885-8888 for shuttle check in. Proceed to cross the Arrivals roadway and wait at the shuttle pickup area identified as Bus Bay Number 22. This is opposite to door number 6 on the Arrivals level. Once at the shuttle pickup area at Bus Bay Number 22, please notify us directly at 587-885-8888

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Mileage Restrictions & Geographic Restrictions

Mileage is limited to 200kms per day with a maximum of 3000 kms if renting for 15 days or more. Any non standard vehicle rental such as Vans, Luxury Cars, Commercial Trucks and buses have kilometer restrictions per category. Contact us for specific details for these vehicle types. Additional charges will apply for out of province or cross border travel and must be approved before rental is taken.

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Fuel Policy

Vehicle must be returned at the same level of fuel as when rented to avoid a service charge of $25 plus any cost of fuel.

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Out of Province travel or crossing border to USA

If travelling out of province or cross border this must be mentioned at the time of the rental. An additional charge of $10 daily will apply for out of province and $15 daily for USA travel. Zoom receives notification when vehicles cross provincial or territorial boundaries and any non-authorized travel out of province or to the USA will incur a service charge of $100 above and beyond any additional charges.

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Zoom Rent A Car Reservations Commitments & Terms

All reserved vehicles will be held for 2 hours beyond your reservation time given at time of booking. If you are late by more than two hours we cannot guarantee you a car.

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Cancellation Policy

All cancellations for non specialty vehicles must be submitted 72 hours prior to pick up time to avoid a full reservation charge. Cancellations submitted 72 hours prior to pickup time will only be charged one day rental for cancellation. All reservations made within 72 hours of rental period are non refundable. Any confirmed reservations for any specialty or Luxury vehicles are non refundable.

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Early Returns Policy

Early returns will be accommodated but reservation can not be prorated and no credit for unused time will be given.

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Rental Extension / Late Return Policy

We cannot guarantee any requested extension on existing rental and it will be based on availability. Any requests for extensions must be made via phone or email at least 48 hours prior to the original return time. Any extensions if available will be at the current rates and we can not honour discounted rates for extension period.

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LDW or CDW insurance Policy

Proof of insurance coverage is mandatory in the province. In order to decline our LDW packages, insurance proof must be presented at the rental counter at the time of pickup. Credit card insurance coverage does not have any 3rd party liability coverage and a mandatory charge will be applicable. You should read your certificate of insurance online to confirm coverage or contact your provider directly before renting or declining any insurance. The only coverage applicable for international drivers, underage drivers and G2 drivers will be: LDW $25.99/day ($2000 deductible).

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Non Specialty vehicles CDW Packages Summary: Compact, Intermediate, Mid-size, Full-size, SUV & Minivan

Low Cost (LDW) Save Money & Still Protect $ 2000 Deductible: $16.99/day+ taxes
Reduced Responsibility (LDW) $1000 Deductible: $21.99/day+ taxes
Drivers Choice Minimal Responsibility $500 Deductible: $25.99/day+ taxes
3rd Party Coverage: $8.99/day+ taxes. This charge is applied when your credit card coverage is used for LDW Coverage or your own car insurance is not providing full coverage for Rental Vehicles (Non Owned Auto Rental Coverage)

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Specialty Vehicles LDW

Mustang $29.99/day ($2000 deductible)
12 Passenger Vans $25.99/day ($1500 deductible)
Luxury Vehicles $50/day ($7500 deductible) or $75/day for ($5000 deductible)

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Other Services (Surcharge Applies)

• G.P.S: $9.99/day
• Baby Seat: $9.99/day

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Age Requirements

• Minimum Age of 23* for non-specialty standard vehicle rentals.
• Minimum Age of 25 for Luxury Vehicles and 12 Passenger Vans
• Age 21+ for Moving Trucks
• Maximum Age of 75 for all vehicles

*Surcharge of $20/day applied to drivers between 23 and 25.

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Additional Drivers

Up to 2 additional drivers are permitted to be added to the rental contract at an additional charge of $9.99/day per additional driver.
**Spouse is also considered as an additional driver.**

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Driving Area

Canada & USA (surcharges apply to out of province and cross border)

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Moving Trucks

We are proud to offer moving trucks to our customers. Moving trucks may be requested for daily rentals during weekdays but are rented out in 6 hour blocks on weekends and at the end of each month.

Moving Truck Km
50 free kilometers are included in all weekday moving rentals.
25 free kilometers per 6 hour blocks for weekends and end of month rentals.

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Address

Disclaimer: We may change or modify these terms and conditions at any given time without notice. Call us if you have any questions.

ZOOM RENT A CAR POLICIES

Zoom rent a car provides service in affiliation with value car rental

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VALUE CAR RENTAL

122A Airport Road Village
Simpson Bay
St. Maarten (Dutch West Indies – North East Caribbean)
US : 1 315 – 210 6883
Tel : +1721 – 545 5634
Or : +1721 – 545 5635
Fax : +1721 – 545 5022
Email : info@valuecarrental.com

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Hours of operation

8 AM to 10 PM

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Standard terms & general conditions of rental car status

The renter who declares hereby that he has received the car in good condition, except the apparent defeats mentioned in the car status report, must use it in good manner so as he can return it in the same above conditions. If this is not the case, he will be charged for any damage on the car, except the normal use of the car and if there is a mechanic breakdown, which must be immediately notified to the lessor.

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Use of the vehicle

The renter is not allowed to lend the rented car to someone else.
It is formally prohibited for the renter to:

• Carry illegal goods, explosives, radioactive products etc.
• Drive under the influence of intoxicants.
• Drive on the beach.
• Propel, tow any vehicle, trailer, etc.
• Transfer persons & goods subject to payment consideration.
• Drive the car in any race or speed contest.
• Renter is prohibited to repair vehicle.

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Delivery & Return

• The renter is granted a fixed durations as stated on the form
• In the event that the car is not returned on the agreed date and place, the lessor reserves the right to recover the vehicle from wherever it may be, The renter is liable for any rental fee until recover of the said vehicle. Past a certain time, if the vehicle is not recovered it may be considered and treated as a theft of said vehicle with all the legal and financial consequences of such a situation to the account of the renter.
• Vehicles must be returned during the lessors agencies opening hours and the keys must be returned to lessors staff only

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Payment, Prices & Charges

The rates are those that are in force at the moment of the renting of the vehicle. The minimum rental period is 24 hours. A 59 minute deductible is granted. Beyond that 59 minute period a half-day or an additional full day will be charged.

Renter shall pay or reimburse the Lessor at it request the following amount representing:

• Rental charge according to the length of the rental at the rate indicated on the contract as agreed
• All rental cost in respect of the law, government taxes, optional insurance for an additional coverage, etc.
• Pick up and drop off fees indicated on the signed contract, when the car is not left at the pre-agreed place
• Fuel, if the car is not refueled as it was previously before renting
• The expenses incurred as a result of puncture or wrong choice of gasoline, which causes the tank to be drained completely and to service it and to refuel it again
• The cost of the key locked in the vehicle or lost, which incurs removal expenses or a cost to replace any additional components that may need to be replace and the labor and programming cost associated.
• The repair cost as the result of any damage cause to the car
• Rim tires car body damage, engines or any accident damage in accordance with the coverage of the type of insurance contracted by the renter. If a deductible is provided for, in the type of insurance like the “CDW” the amount of the deductible indicated on the contract will be payable, provisionally, in full to the lessor, until final estimate of the repair cost is met.
• All fines and other cost incurred in relation to any illegal action and other cost are to be borne by The renter for all offenses or violations committed during rental period by renter himself or any other user of the vehicle
• All the expenses incurred to be borne by the lessor as a result of the misuses of the vehicle e.g. driving with flat tires or the failure to check water and oil, after the fact that the renter has knowledge of this information provided by the alarm sound or warning displayed
• The renter agrees and understands that the renter waives and relinquishes the right, if any, to dispute any and all charges pertaining to rental and repair of the rented vehicle, with the renters credit card company. The renter hereby irrevocably for now and future, gives power of attorney to the lessor to notify and insofar as might be legally necessary instruct the credit card company of the renter, on behalf of the dispute by the renter, to the moneys made payable by the credit card company to the lessor or on the account of the latter. Netherland Antilles law applies on this agreement, shall be settled by the Court in First Instance on Sint Maarten, Netherlands Antilles. All the lessor legal and other expenses in order to seek recourse, included and not limited to debt collection fee in whatever amount necessary without limit but within reason are to be made at the expense of the renter. If any portion of this agreement is held invalid, the remaining provision shall continue to be valid.

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Rental & Damages

Non-payment of the amount due to us authorizes us to repossess the vehicle from you at any time or any place without your permission.

Insurance Validity Conditions of Insurance

The insurance is limited to the duration of the rental agreement as stipulated in each contract. Coverage could be extended only when previously arranged and accepted by the lessor.

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Exclusions

We exclude of the insurance coverage, the following conditions:

• If the renter misplaces the key for the vehicle or does not use the anti-theft devices, (e.g. alarm, locks, transmission lock, etc) the theft insurance become invalid
• Any person renting a vehicle and using said vehicle in the performance of his employment is not covered by this insurance contract during the performance of said employment and therefore should have separate policy covering his or her professional activities
• Any injury suffered by the driver and any passenger in the car
• Any damage to the vehicle when the vehicle is driven recklessly or unlawfully or having more passengers than stipulated by the vehicle registration (carte grise).
• If the accident happens while a person other than the renter or contractually accepted driver drives the vehicle. If the accident happens over the time, which the car was supposed to be returned as, mentioned on the contract. The client or the accepted additional driver if he or she does not take all necessary precautions to protect the interest of the lessor and the insurance company by failing to fill out properly the accident report available in the glove compartment of the vehicle
• Failing to declare an accident within 24 hours, theft or fire to the lessor and the authority
• Failing to complete legibly, even if there is only material damage, the accident report form, describing the detailed circumstances of the accident, (date, time, name of witnesses if any name, address and driver license number of the other third party, the number plate of the other vehicle, insurance company and policy number.
• Failing to get countersign by the driver of the other vehicle involved in the accident
• Failing to add to the accident report any Gendarmes or Police report in case of corporal damages

The warranty does not apply when:

• Traffic lights are not respected
• Failing to respect a stop sign
• Driving against traffic
• Driving under the influence of intoxicants, narcotics or medicines that alters mental state
• There are any other traffic violations. Using improper fuel or any improper material.
• If the car is driven on any other place than Sint Maarten/ Saint Martin

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Coverage of the different Insurances

Collision damage waiver:

When you purchase collision damage waiver. The client and additional driver are covered against the financial consequences of their civil responsibility regarding the damages done to the car rented from the lessor. The passengers are not covered by this guarantee. The guarantee covers only the accident material damages caused only to said vehicle. With a deductible according to the type of vehicle. The lessor undertakes to refund to the renter the different between the amount of the said deductible and the cost of the repair of the damage.

Theft insurance:

When you purchase theft insurance from lessor. That insurance covers only the theft of the contracted vehicle and its part only, up to the level of deductible insurance purchased as long as the renter is not negligent in his or her responsibility for the proper security of the vehicle.

IE: Key left in the vehicle, doors left unlocked, vehicle parked in a dangerous place.

Theft insurance does not cover any personal property left in the vehicle and it does not apply when renter fails to file a timely Police Report and does not return all vehicle keys and documents. Loss or theft of the vehicle: Lessor will refund to the renter any money collected from them for the loss of the vehicle less the cost of any damages to the vehicle less the gross income the vehicle would have generated during the period of time the vehicle was lost, if the vehicle is recovered by the lessor. If the client loses the key or does not use the anti-theft devices set in place, such as transmission lock, alarm, door locks, etc. the theft insurance coverage will no longer apply.

Disclaimer: Zoom Rent-A-Car may change or modify any or all terms and conditions at any given time without notice.