TERMS & CONDITIONS-LAX
Zoom Rent A Car-LAX is represented by AMPM car rentals.
Hours of Operation
MON-FRI 9 AM – 11:30 PM
SAT 9 AM- 5 PM
SUN CLOSED
Driver Licenses and Requirements
You and all Additional Drivers must show an original, valid driver’s license and your booking confirmation at pickup. If your license has multiple parts, bring all parts.
No major traffic violations are allowed.
Temporary licenses are not accepted.
If your license is in a non-Latin alphabet, you must also show an International Driving Permit (IDP).
Other Required Documents
Flight tickets
A bank-issued credit card in your name (no prepaid, secured, virtual, or non-bank cards)
Original documents only — no copies, printouts, or digital images
Security Deposit
Security Deposit
An additional $200–$1,000 deposit is required per rental. The deposit cannot be used for the rental cost. It is refunded to your credit card after return, minus any extra charges or incidentals. Refunds take 5–7 business days depending on your bank.
Examples of charges deducted from the deposit:
Late return fees
Fuel discrepancies
After-hours drop-off
Insurance deductible
Other incidentals
Debit Card Rentals-
Accepted only with a valid boarding pass and return ticket matching the rental dates.
One-time non-refundable fee: $75 at pickup.
Only 4-door sedans can be rented
Payment Methods
The total rental amount plus a $200–$1,000 security deposit (depending on car class) must be available at pickup.
All charges must be on a single credit card.
Pick-Ups and Drop-Offs
Pre-Rental Vehicle Inspection
Before driving off, renters must inspect the vehicle: Check for pre-existing damage and take at least 8 photos of all corners.
Start the car and photograph the odometer showing mileage and gas level. Take photos of the front and rear interiors.
Send all photos to: support@ampmcarrentals.com
Pickup Directions
After landing at LAX, step outside through the glass doors and wait at the Pink LAX Shuttle Zone/Column.
Look for the blue “LAX Economy Parking” Shuttle (Shuttle E)—this will take you straight to the Economy Parking Garage.
1. Continue to the Off-Airport Rental Car Area
When you arrive at the Economy Parking Garage, exit the shuttle and follow the signs to the “Off-Airport Rental Car Waiting Area.” This area is located on Level 1, near the vending machines on the Southeast Side.
ZOOM RENT A CAR shuttles will pick you up at the curb and bring you to our Rental Car Office.
2. After Returning Your Rental Car
Once you drop off your vehicle, we’ll shuttle you back to the Off-Airport Rental Car Waiting Area at the Economy Parking Garage. From there, simply take the “LAX Economy Parking” Shuttle (Shuttle E) back to your terminal.
Courtesy Shuttle Hours (Remote Rental Car Depot → Rental Office)
Monday–Friday: 9:30 AM – 11:30 PM
Saturday: 9:30 AM – 4:30 PM
Sunday: Closed — No shuttle service
Mileage Restrictions & Geographic Restrictions
With boarding pass & return ticket: Unlimited miles. Without boarding pass & return ticket: 50 miles per day
Fuel Policy
Same to Same level.
Out of Province travel or crossing border to USA
Travel Restrictions-Driving outside California or Nevada is not allowed unless you have a valid boarding pass and return ticket. Without this, you may only drive within 100 miles of LAX. Violating these rules results in severe penalties and charges.
Penalties for out-of-state travel:
Western U.S.: $3,000 minimum + $0.79/mile + $85/day from Day 1
Midwest/East Coast: Up to $10,000 + $0.79/mile + $85/day from Day 1
Roadside assistance:
Not available if you drive outside the allowed area.
Renter is fully responsible for all recovery and return costs.
Zoom Rent A Car Reservations Commitments & Terms
Local Renter Policy (California Residents)
All California residents are considered local renters.Local renters may drive within 100 miles of the rental location.
Includes 50 free miles per day; extra miles cost $0.59–$0.79 per mile depending on vehicle class. Unlimited miles can be purchased before leaving the lot.
Required Documents (Submit 48 hours before pickup) Proof of residency (recent paid utility bill, phone bill, or rental agreement)
Proof of employment (recent pay stub)
Debit cards NOT accepted
Security deposit: $500–$1,000 depending on vehicle class, Restrictions, Addition
Cancellation Policy
Prepaid Rentals
Non-refundable and non-changeable.
Changing the rental date or time may incur a $75 fee, is subject to availability, and may not always be possible. Applies to all rentals.
Rental Changes
Changing the rental date or time may incur a $75 minimum one-time fee. Changes are subject to availability and approval, and may not always be possible. Applies to all rentals.
Early Returns Policy
Early returns will be charged as per the rental agreement or original reservation.
Late returns after 30 minutes are subject to full day charge at regular rates.
Rental Extension / Late Return Policy
Action Required for Rental Extension
Email a copy of the renewed CDW and/or Auto Liability Insurance to: support@ampmcarrentals.com
Must be communicated 24-48 hours in advance subject to ongoing new price.
LDW or CDW insurance Policy
Our insurance purchased at the counter has a $1,000 deductible. All accidents or damages, major or minor, must be reported to the rental office and insurance company. Claim documents must be submitted within 24 hours.
Failure to report may result in charges of $1,000–$25,000 to the credit card on file.
Renters must provide a Declarations Page from their personal auto insurance policy.
It must: Show liability and collision coverage and the deductibles Show active policy dates
Be submitted before the rental begins
Cover rental vehicles and meet California insurance requirements
Non-Owner Insurance:
Not accepted unless the provider adds our company as Additional Insured and Beneficiary in writing. Verification must be completed at least 24 hours before rental.Without this, the rental will be declined.
Foreign Insurance:
Only accepted if the insurer has a U.S. office that can handle claims and legal responsibilities.
Policies without U.S.-based support are invalid
Age Requirements
You must be 21–71 years old to rent a vehicle. Some vehicle classes have different age limits, which are automatically applied during online booking.
Which Vehicles Can Young/Senior Drivers Rent?
Drivers 21–24 and 66–71 may rent regular sedans and small SUVs only.
Approved classes: ICAR, FCAR, CFAR, MFAR, SFAR (5-passenger vehicles only).
Young/Senior Driver Fee
A $19.95/day fee applies to renters 21–24 and 66–71.
Credit Card Requirements (Ages 21–24 & 66–71)
Must use a major credit card from a recognized bank.
Driving Area
California & Nevada only!
Standard terms & general conditions of rental car terms
Temporary U.S. Contact Information Required
All renters must provide a valid local U.S. phone number and a temporary U.S. address (hotel, residence, etc.) for the rental period. This is needed for:
Emergency communication
Insurance and claim updates
Lost & found coordination
Compliance with regulations
Please provide:
Temporary U.S. Address:
Local U.S. Phone Number (must be active during rental):
Failure to give accurate, verifiable details may result in delayed service, rental refusal, or cancellation. Your information is kept secure and used only for rental-related purposes.
Delivery & Return
For after-hours returns, there is a $45 fee. Take the required photos, lock the car, and drop the key in the DROP BOX at the front of the office.
You must arrange and pay for your own transportation outside of our shuttle hours.
We will inspect the vehicle on the next business day. You are responsible for all rental charges and any damages until we take the vehicle back.
Shuttle Hours (Office → LAX Terminals)
Monday–Friday: 9:30 AM – 11:30 PM
Saturday: 9:30 AM – 4:30 PM
Sunday: Closed — No shuttles
Address
9750 Airport Boulevard, Los Angeles,CA 90045
Pick up & Drop off is only allowed at this address.
Disclaimer
Policies are subject to change without prior notice.
