Toronto Downtown Car Rentals

Hours of Operation

Monday – Friday 9:00 AM – 6:00 PM
Saturday 8:00 AM – 12:00 PM
and Sundays 9am – 12 pm

Zoom Rent A Car is a Vehicle Rental Agency located at 140 Carlton St Unit D, Toronto, Ontario. Our phone number is 416-515-7700

Our email address is torontodowntown@zoomrentals.com

Driver Licenses and Requirements

Any valid North American or International driver license is accepted (in English). All non-residents of Canada must carry a valid passport. We do not accept G2 or comparable driver’s license class unless they have their own transferable insurance coverage.

Security Deposit

We accept all major credit cards (VISA, MasterCard, AMEX, and Diners Club) for the security deposit. A valid major credit card under the driver’s name is required. Debit cards, cash, and checks are not accepted as valid forms of security deposit.

For all standard vehicle rentals, the security deposit is a minimum of $500. 

The total amount for the security deposit, along with all rental charges, must be available for authorization at the time of rental.

Payment Methods

We accept the following methods of Deposit.

 VISA, Mastercard and AMEX. We do not accept PrePaid or secured credit cards for deposit purposes. At the time of return, Debit cards can be a valid form of payment.

Pick-Ups and Drop-Offs

This is a NON-airport location. Pickup and Drop-off Service to/from the Airport is NOT available. The Rental Counter and Vehicles are located onsite.  

Mileage Restrictions & Geographic Restrictions

Unlimited kilometers when offered is only valid if the vehicle remains in Ontario and Quebec. Vehicles taken outside of these provinces will get 200km/day. Extra km charges are .20 cents per Km

Fuel Policy

Vehicle must be returned at the same level of fuel as when rented to avoid a service charge of $20 plus any cost of fuel.

Out of Province travel or crossing border to USA

Unlimited km rates, when available, are for Ontario and Quebec only. Vehicles taken outside Ontario and/or into USA will receive 200 km/day and CAD .20 each additional km for the entire rental. Vehicles are not permitted to travel into Mexico. 

Zoom Rent A Car Reservations Commitments & Terms

All reserved vehicles will be held for 2 hours beyond your reservation time given at time of booking. If you are late by more than two hours we cannot guarantee you a car.

Cancellation Policy

To avoid a cancellation fee, cancellations for vehicles in the Compact, Economy, Mini, Intermediate, Midsize, and Fullsize categories must be submitted at least 6 hours prior to the scheduled pick-up time. Cancellations made after this period will incur a charge equivalent to one full day’s rental at our regular rates.

Early Returns Policy

Early returns will be accommodated but reservation can not be prorated and no credit for unused time will be given.

Rental Extension / Late Return Policy

We cannot guarantee any requested extension on existing rental and it will be based on availability. Any requests for extensions must be made via phone or email at least 48 hours prior to the original return time. Any extensions if available will be at the regular rates. Combining two or more reservations/promotions is not permitted regardless of the new agreement/reservation. Rental extensions do not guarantee additional kilometers, as the maximum kilometer limit still applies.

LDW or CDW insurance Policy

Non-Specialty Vehicles LDW Packages (Compact, Intermediate, Mid-size, Full-size, SUV & Mini-Vans)

Loss Damage Waiver – $24.99/day+ taxes ($1000 Deductible)

Loss Damage Waiver – $29.99/day+ taxes ($500 Deductible)

Loss Damage Waiver – $34.99/day+ taxes ($250 Deductible)

The below Packages, apply to International renters, Underage renters, and G2 Class or similar driver’s license holders.

Other Services (Surcharge Applies)

• Child seat $15/day.


• We no longer carry GPS rental


• Underage fee is $25/day


• Additional driver fee is $10/day

Age Requirements

• Minimum Age of 23* for non-specialty standard vehicle rentals.


• Minimum Age of 25 for Luxury Vehicles and 12 Passenger Vans


• Maximum Age of 75 for all vehicles

*Surcharge of $25/day applied to drivers between 23 and 25.

Other Services (Surcharge Applies)

• Baby Seat: $15/day

Age Requirements

• Minimum Age of 23* for non-specialty standard vehicle rentals.


• Minimum Age of 25 for Luxury Vehicles and 12 Passenger Vans


• Maximum Age of 75 for all vehicles

*Surcharge of $25/day applied to drivers between 23 and 25.

Additional Drivers

Up to 2 additional drivers are permitted to be added to the rental contract at an additional charge of $10.00/day per additional driver.

Driving Area

Canada & USA (surcharges apply to out of province and cross border) 

Disclaimer: We may change or modify these terms and conditions at any given time without notice. Call us if you have any questions.