Erin Mills Car Rental

Zoom Rent A Car, Erin Mills Mississauga, Ontario is serviced in affiliation with Affinity Luxury Car Rentals

Rental Policies & Terms of Use

1. Driver’s License & Identification Requirements

1.1 License Requirements

 Drivers must hold a valid Class G driver’s license for a minimum of 1 year with no

major endorsements.

 Age requirements apply (see Section 3).

1.2 Identification

 A second piece of valid photo ID (passport or government-issued ID) is required at

pick-up.

 Copies of identification will be retained at the time of rental.

1.3 International Driver’s Permit (IDP)

 An IDP is valid for up to 1 year and must be accompanied by the original driver’s

license.

 The IDP is a translation only, not a standalone license.

 Only authorized organizations issue valid IDPs—fraudulent documents are not accepted.

1.4 Residency Rules (Ontario)

 Visitors may drive up to 90 days with a valid foreign license.

 New residents must obtain an Ontario driver’s license within 60 days.

 Temporary residents (students/workers) may be required to obtain an Ontario license.

2. G1 & G2 License Policy

 G1 License Holders:

Not permitted to rent. No exceptions.

 G2 License Holders:

Must:

o Be at least 23 years old

o Have held G2 for minimum 1 year

o Provide proof of Ontario auto insurance (primary driver for 6+ months)

o Provide 2 pieces of photo ID

 Surcharge:

$10–$20/day depending on vehicle and age.

3. Age Requirements

 21–23 years old:

o Must hold G license

o Must show proof of personal auto insurance

o Limited to standard vehicles

o Higher deductible may apply

 23–24 years old:

o Same requirements as above

o Subject to Young Adult Surcharge (YAS): $20/day

 25+ years old:

o Full access to standard rentals

 25+ required for:

o Luxury / exotic vehicles

o SUVs and specialty vehicles

o 8–11 passenger vehicles

4. Reservations & Confirmation

 Online reservations are NOT guaranteed until confirmed by an agent.

 A confirmation email will be sent after verification.

4.1 Reservation Validity

 Held for:

o 1 hour (confirmed bookings)

o Up to 3 hours (general policy window) before being marked as a No Show

5. Cancellation & No-Show Policy

 48+ hours notice: No penalty

 Less than 48 hours: Cancellation fee applies

 No Show:

o Minimum 1-day charge ($100 minimum)

 Deposits:

o Non-refundable

o Issued as future credit only

6. Payment, Deposits & Authorization

6.1 Payment Requirements

 Rental must be pre-paid at pick-up

 Deposit required equal to vehicle deductible

6.2 Accepted Methods

 Credit Cards: Visa, MasterCard, Amex

 Debit: Accepted for final payment only

Cash is NOT accepted

6.3 Deposit Ranges

 Standard vehicles: $500 – $3,000

 Luxury/Exotics: $5,000 – $10,000

7. Mileage Policy

 Daily mileage limits apply (vehicle-specific)

 Excess kilometers incur additional charges

 Optional 2× mileage packages available

8. Rental Duration & Late Returns

8.1 Standard Rental Timing

 Rentals operate on a 24-hour cycle

 1-hour grace period

8.2 Late Fees

 Hourly charges apply after grace period

 Converts to daily rate once threshold reached

9. One-Day Rental Conditions

 Mon–Thurs: 24 hours

 Friday: Return Saturday morning (9 AM)

 Weekend:

o Minimum 2-day rental

o No single-day rentals

10. Additional Drivers

 Must meet same requirements as primary renter

 Must be present at rental signing

Exception:

 Spouses at same address may be added without credit card requirement

11. Vehicle Use Restrictions

11.1 General Restrictions

 No towing

 No racing or track use

 No vehicle modifications

11.2 Travel Restrictions

 Travel outside Ontario requires approval

 U.S. travel requires:

o Notification

o Proof of insurance

o Additional surcharge

12. Fuel Policy

 Return vehicle with same fuel level

 If not:

o Fuel cost + $20 service fee

13. Cleanliness, Smoking & Pets

 No smoking or pets permitted

 Cleaning fees:

o Odor removal: $250+

o Smoke damage: $500+

14. Damage, Repairs & Liability

 Renter responsible for:

o All damage (regardless of fault)

o Tires, rims, and undercarriage damage

 Repairs must be:

o Authorized by Affinity only

 Includes:

o Loss of use

o Administrative fees

o Towing/storage

15. Insurance & Coverage

15.1 Credit Card Coverage

 May cover:

o Collision & theft ONLY

Does NOT cover:

 Liability

 Injury

 Property damage

15.2 Personal Insurance (OPCF 27)

 May cover rental vehicles

 Must provide proof at time of rental

15.3 Loss Damage Waiver (LDW)

 Optional coverage available

 Required if no valid coverage provided

16. Deposits for Specialty Vehicles

 Exotic / 12-passenger vehicles:

o Require credit card deposit to confirm reservation

17. Vehicle Return Policy

 No after-hours drop-off allowed

 Key drop available (vehicle remains renter’s responsibility)

18. Weather & Delays

 No refunds for weather-related disruptions

 Travel insurance through credit cards may apply

19. Tickets, Tolls & Violations

 Renter responsible for:

o All tickets, tolls, and violations

407 ETR

 Charges + admin fees billed after rental

20. Credit Reporting & Collections

 Outstanding balances may be reported to Equifax Canada

 Consent is provided upon signing rental agreement

21. Prohibited Uses

 Racetrack driving

 Towing

 Illegal use

 Dangerous/reckless driving

Violations may result in:

 Immediate vehicle repossession

 Additional penalties

22. Rental Duration Limits

 Maximum rental: 30 days

 Must return and renew contract after 30 days

23. Roadside Assistance

 Covered under manufacturer programs

 Additional coverage available via Canadian Automobile Association

24. Special Equipment

 Child seats: $5.99–$8.99/day

 GPS: $14.99/day

25. Privacy & Vehicle Monitoring

 Vehicles may be:

o GPS tracked

o Remotely disabled

 Data may be shared with:

o Police

o Insurance providers

26. Refusal & Management Override

 Management reserves the right to:

o Refuse rental

o Override policies where necessary

27. General Disclaimer

These policies are subject to change without notice.

Final terms are governed by the signed Rental Agreement.